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Original topic:

Unable to enter caps in Samsung keyboard on TU-8000 smart tv

(Topic created on: 03-04-2022 09:23 PM)
SnottyKitty
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This issue only occurs when trying to enter a password into a browser login page.  I am using the built in browser that came with the tv which is a 65" TU-8000 purchased in December 2020.  The keyboard's 'Up' and 'Down' buttons are greyed out and non-functioning.  Nowhere else in any app or function in the TV does this happen.  Would appreciate some help on this.  Thank you.

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CarlH
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SnottyKitty
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I get a 404 Page Not Found at that link.  Is this an app I can install from another source?

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SnottyKitty
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20220403_162820.jpg

Here is the keyboard I see on my TV.

 

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CarlH
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My only guess for this would be that the up and down arrows are not needed when entering a password (only left and right are). If you look to the left of the keyboard, is there a larger Up arrow or even a Caps button that you can use?

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