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unable to download teamsupport from google play store on my samsung smart tv

(Topic created on: 29-11-2019 04:17 AM)
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gwendoline_king
Apprentice
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I am unable to download teamsupport from google play store to my Samsung Smart TV.All the other teamviewer apps I have already downloaded onto my allwinner astar android 6.0 tablet.
 I would like to connect my tablet with my Samsung Smart TV using Teamviewer.
Please see details and following images for Samsung Smart TV below:-

32" J5500 5 series Flat Full HD Smart LED TV ‎(UE32J5500AKXXU)‎ 

In addition I cannot cast from my PACKARD BELL EASYNOTE LAPTOP EN TK85   to samsung smart tv

ip settingsip settingsnetwork statusnetwork statusSamsung Smart TV details

Samsung model UE32J5500AK

TYPE:UE32J5500

MODEL CODE:UE32J5500AKXXU

VERSION 11

CURRENT VERSION:1530

SOFTWARE VERSION:T-HKMFDEUC-1530.1

 
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