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Unable to Connect to Samsung Server on my QE49Q7AM TV

(Topic created on: 17-10-2021 03:20 PM)
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Pobmyster
First Poster
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I am no longer able to connect the Samsung Server via my smart TV .

"Unable to connect to Samsung Server. Please Try Later (116)"

I am trying to do so to install new Apple TV App.

I have checked my account logons are correct.

My TV is successfully connected to the internet.

My TV has latest software update (v 1290)

I have tried switching of and rebooting the TV

Any advice?

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CarlH
Moderator
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Hi @Pobmyster. How long has this issue been occurring for please? Can you confirm the software version you're running too? This can be found in Settings > Support > About this TV. 

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