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Original topic:

UN65KS8000 Hospitality Mode

(Topic created on: 30-06-2021 06:32 PM)
jamezckf
Apprentice
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TV

Hello. I have the UN65KS8000 TV with the BN59-01241A smart remote. I am trying to get into the TV's hospitality mode to limit maximum volume. What are the steps to press on the remote to access this mode? Please let me know. Thank you.

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Solution
jamezckf
Apprentice
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TV

Thank you @JAMES4578. I was not able to enter hospitality mode using the above sequence - EXTRA (INFO) - HOUSE BUTTON (MENU) - VOL (MUTE) - POWER ON.

However, there is a workaround. You can get a normal Samsung remote and enter hospitality mode using Mute+1+1+9+Power. The remote I purchased is listed below. This worked on my UN65KS8000 model. Hope this will help someone down the road. Thanks.

https://www.amazon.com/gp/product/B00P311V6I/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

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Pugs1957
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Superuser I
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JAMES4578
Superuser I
Superuser I
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Hi @jamezckf  on Standby the remote control press - INFO - MENU - MUTE - POWER ON , the Tv will turn and should give you the various options.

Another thread about the Hospitality Mode  which offers some guidance.  https://eu.community.samsung.com/t5/tv/samsung-hg28ed690ab-28-hd-ready-smart-hospitality-led-tv/td-p... 

 

 

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jamezckf
Apprentice
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Is the sequence the same as the following? Just wanted to make sure I am pressing the correct ones as the buttons on my remote looks a little different.

EXTRA (INFO) - HOUSE BUTTON (MENU) - VOL (MUTE) - POWER ON

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jamezckf
Apprentice
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TV

Can someone confirm if this line of Samsung Smart TV model supports hotel mode? UN65KS8000. I checked with tech support and they are telling me that this model may be outdated to support hospitality mode. Any insight would be helpful. Thank you.

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JAMES4578
Superuser I
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@jamezckf That should  be the right sequence, other options  in the link @Pugs1957  provided above including Mute+1+1+9+Power.

However this is a US model and we are Uk section of the  European communities.   However Tech support may well be correct.  Do not see Hospitality Mode mentioned in Manual.  https://downloadcenter.samsung.com/content/UM/201612/20161209095658187/ENG_US-JZATSCK-1.2.2.pdf   The US community is here https://us.community.samsung.com/t5/TVs/ct-p/get-help-tvs 

Solution
jamezckf
Apprentice
Options
TV

Thank you @JAMES4578. I was not able to enter hospitality mode using the above sequence - EXTRA (INFO) - HOUSE BUTTON (MENU) - VOL (MUTE) - POWER ON.

However, there is a workaround. You can get a normal Samsung remote and enter hospitality mode using Mute+1+1+9+Power. The remote I purchased is listed below. This worked on my UN65KS8000 model. Hope this will help someone down the road. Thanks.

https://www.amazon.com/gp/product/B00P311V6I/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

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JAMES4578
Superuser I
Superuser I
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@jamezckf  Thanks for confirming, glad you were able to access the Hospitality Mode.

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