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UN65HU9000 One Connect Problem

(Topic created on: 26-12-2020 10:41 PM)
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acomp
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I have a UN65HU9000 TV with the One Connect.   When plugged in the the one connect I get the flashing red power light on the TV with a black screen.  I have tried a number of troubleshooting steps.  When the TV is unplugged from the one connect, on the screen I get a graphic depicting plugging the tv in to the one connect which would indicate to me that the TV itself is not having any power or display issues. 

 

I have also cleaned the fan in the one connect and I know it is working fine.   

 

Any ideas where the problem might be.

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