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un55hu6950 Stopped Displaying 4K

(Topic created on: 23-06-2020 02:31 AM)
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TheFoxGod
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My TV is not displaying 4K anymore when connected to my XBox One S and my Chromecast Ultra.  They have shown 4K for years, but my family re-organized the room while I was gone, and they moved the TV.  Now it suddenly won't show through the HDMI ports.  I think the native apps are fine, as Netflix still shows the 4K options, but nothing with the HDMI ports.  Also for some reason HDMI3 is showing as a selectable source even though nothing is connected to it.  When the other ports don't have connections to them they are greyed out and can't be chosen, which is normal operation.  Anyone ever seen anything like this?  they claim they only unplugged it from the power source to move it, and none of the settings have changed.  I can't for th elife of me figure out what has happened.

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