Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

UN50TU700FXZA Flashes Bright White Light

(Topic created on: 29-09-2020 06:26 AM)
1228 Views
Caleb10
Apprentice
Options

I bought my TV about 2 weeks ago. The TV works great with an amazing picture. But I noticed that at random times very early in the morning it flashes a bright white light like a camera flash. The only reason I know this is happening is because my living room security camera catches it. Usually, it happens once at 4:30ish a.m. and 5:30ish a.m. But last night it started happening every 5 minutes starting at 4am.  Has anyone else had this happen? Were you able to fix it? 

0 Likes
4 REPLIES 4
ChrisM
SuperStar
Options

That's strange, @Caleb10! Could we take the software version of your TV? Go to Home > Settings > Support > About This TV.

0 Likes
Caleb10
Apprentice
Options

@ChrisM the software version is T-KTSU2AKUC-1301.5. 

0 Likes
HagarUpHeelyAh
First Poster
Options

Any resolution to this?

0 Likes
Caleb10
Apprentice
Options

I completely reset the tv back to manufacturer settings and then upgraded everything again. Once I did that the issue stopped. 

0 Likes