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Original topic:

UKTV

(Topic created on: 05-01-2020 12:15 PM)
dwg1
First Poster
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TV

My UE48J6300 TV will get and play UKTV but will only play the first part of any program. After the first ad break it then seizes, showing 2 vertical lines. Is this a UKTV fault or a Samsung fault?

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2 REPLIES 2
CarloL
Moderator
Moderator
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TV

Hey @dwg1! Does this happen only with this app or with other apps too? Also, is the TV running on the latest software version (ver 1550.0)?

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dwg1
First Poster
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TV

Hello . This is the only app where this happens. Samsung settings say this is the latest app. UKTV told me to uninstall the app and reinstall. This is apparently ,impossible.

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