hope you can help me, I just purchased a ue65tu8500, but when im watching hdr content from the built-in apps and my firestick the picture is really dark - sometimes unwatchable
I have my brightness and contract also set to max 😞
anyone offer any advise
I can confirm im on the latest version that you stated above, i can confirm the darkness issues only seem to be when HDR is in use
example HDR on amazon and Netflix
ill pm you an example
I have the same problem with the TV. I'm on firmware 1460.9
The best settings I've come up with for HDR so far are:
Contrast Enhancer: Low
Colour Tone: Warm1
Gamma (ST.2084): 3
Shadow Detail: 1
Colour Space: Native
This brightens the image to make it watchable, but lessens the HDR effect.
I think the main issue is that this TV just isn't bright enough to perform well with HDR content. It shouldn't be sold as an HDR TV. I'm disappointed with mine, but stuck with it since I've had it longer than the return period from the shop I bought it from.
It's really not ok that Samsung market this TV as HDR capable when it's really not.