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UE65RU7400 Can’t connect to Netflix

(Topic created on: 02-04-2020 08:45 PM)
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bobbydakid
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All evening I have been getting this error on Netflix:

Can’t connect to Netflix nw 2-4 error.

The other apps on my TV work all work fine, so far I've tried:

Restting the router

Powering off and on the TV

Reinstalling the app

 

I have an older Samsung TV which Netflix is working fine on so I'm at a loss here as to what else to try?

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bobbydakid
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Samsung support reset my Smart Hub apps to their defaults and this fixed it.

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AsadM
Moderator
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Hi @bobbydakid. Hope you're doing well, and apologies for the delay. Great to hear you've got this sorted. Do give us a shout for any other assistance. Have a nice day, and stay safe!
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