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UE55RU7402 doesn't work with 5GHz WiFI

(Topic created on: 04-10-2019 09:57 AM)
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AxlZoli
Pioneer
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Hi Guys,

 

I bought an UE55RU7402 TV and it can't connect to 5GHz WiFi because the TV doesn't see it. My previous TV (MU6102 worked fine with 5GHz WiFi with the same router- ASUS RT-AC53 dual band AC)

 

The 2.4GHz Wifi works fine, but I need the 5GHz too. According to the specifications the 802.11n is supported, but there is no other info. (supported? where? on 2,4GHz or/and 5GHz?)

 

Do you have any idea what should I do with this? The latest fw is on the TV (1315.4) Is there any possibility to use the 5GHz WiFi?

 

Thanks for your support

Best Regards,

Zoltan

3 REPLIES 3
Solution
RozvM
Samsung Members Star ★★★
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Wi-Fi max transmitter power : 100mW at 2.4GHz–2.4835GHz. (Page 19)

 

So I don't see any chance at all.


Kérlek nyomj a MEGJELÖLÉS MEGOLDÁSKÉNT! gombra, hogyha az adott hozzászólás megoldotta a problémádat. Ezzel nem csak a mi munkánkat, hanem a felhasználók gyorsabb és könnyebb tájékozódását is elősegítheted!

dubbelmacka
First Poster
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I checked the MUSDVBEUR-2.0.7_EM_MUSE_EU_ENG_190628.0.pdf before buying 4 TV's and at page 155 it says:

  • This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.

Can someone at Samsung confirm it has 5GHZ or not?

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RozvM
Samsung Members Star ★★★
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@dubbelmacka wrote:

I checked the MUSDVBEUR-2.0.7_EM_MUSE_EU_ENG_190628.0.pdf before buying 4 TV's and at page 155 it says:

  • This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.

Can someone at Samsung confirm it has 5GHZ or not?


It also says, that

frequencies.png

 

So that's why the BN68-09493C-01_URU7400G_XH_L16_190611.0.pdf exists, with the exact supported frequencies:

Screenshot_2019-10-05 BN68-09493C-01_URU7400G_XH_L16_190611 0 pdf.png


Kérlek nyomj a MEGJELÖLÉS MEGOLDÁSKÉNT! gombra, hogyha az adott hozzászólás megoldotta a problémádat. Ezzel nem csak a mi munkánkat, hanem a felhasználók gyorsabb és könnyebb tájékozódását is elősegítheted!

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