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UE55MU9000 - Unable to turn off screen when playing music

(Topic created on: 19-12-2019 10:12 AM)
5569 Views
Rahamin
Student
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This ability to turn off the screen when playing music is very useful when using applications like TuneIn. Even when playing music from youtube, many times you want just to listen, not to watch. Also, for many youtube music videos, picture is static.

 

I saw that this functionality was available for Samsung TV models until recently. For example: Turning off the picture but not the sound (2013-2015 TVs).

 

From some reason, this is impossible in my brand new UE55MU9000. If this is true, I believe that Samsung can provide such functionality in one of the next software updates.

 

Please...

110 REPLIES 110
Sac
Explorer
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You don’t really understand the problem. We want to listen to the sound only from sources available on the tv, this could be free to air tv for example. If we just want to listen to music tracks we have on our phones, most of us have those available on our sound systems!
Hal81
Journeyman
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Dumb, dumber, Samsung 'smart' TV

Mikko17
Student
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I hate my 75" Samsung because it doesn't have display off feature.

Skhorchid
Apprentice
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You can in fact overcome this by using either an external speakers or a home theater and close the TV getting the sound from you TV box or cable receiver but from TV unfortunately you cannot do that in the newer models, Shame on Samsung
pjo65
Explorer
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@Hugoc wrote:

Found a solution!! At least for those using Apple TV...

A Samsung is NOT listening to customers needs, I figured out a solution that is giving me, finally, a total black  (like an off screen) when listening to music over my Apple TV 4K. What I did is pretty simple: selected Pictures as the screen saver (instead of Aereo or other fancy options). Created a pictures folder with only one picture, which happens to be a total back image. The screen saver displays only that image and voila! I finally have the screen off, or almost off, which only illuminates for a couple of seconds to display song/artist name each time a new song starts, which is fine with me. Hope others find this tip useful. 



Glad that it worked but this is not as solution to a problem that should exist in the first place.

pjo65
Explorer
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I was stunned by the fact that q90r didn't have "turn screen off". My two old Samsung P.O.S. 6-series have this. I cannot for the world begin to understand Samsungs (so called) Development Team sometimes.

psxlover
Journeyman
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@Skhorchid wrote:
You can in fact overcome this by using either an external speakers or a home theater and close the TV getting the sound from you TV box or cable receiver but from TV unfortunately you cannot do that in the newer models, Shame on Samsung

You can also overcome this by buying a new TV from another manufacter...

None of these "fixes"/workarounds are valid. Why would you have your TV play sound if you had a home theater that would play it in the first place...

pjo65
Explorer
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Of all the useless function on a tv, Ambient-whatever takes the price by far. I can't even begin to se a situation when i would use this.
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pjo65
Explorer
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@palbertini wrote:

I bought the FN8 2018. Same problem. Note: the audio player (playing mp3 by dnla ) has the icon to turn off the video. The ideal is integrate this option on ambient mode !


To bad this isn't the situation when playing from Spotify.

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pjo65
Explorer
Options

@Hugoc wrote:

Found a solution!! At least for those using Apple TV...

A Samsung is NOT listening to customers needs, I figured out a solution that is giving me, finally, a total black  (like an off screen) when listening to music over my Apple TV 4K. What I did is pretty simple: selected Pictures as the screen saver (instead of Aereo or other fancy options). Created a pictures folder with only one picture, which happens to be a total back image. The screen saver displays only that image and voila! I finally have the screen off, or almost off, which only illuminates for a couple of seconds to display song/artist name each time a new song starts, which is fine with me. Hope others find this tip useful. 



I'm happy for you! But this will not work playing from Spotify app.

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