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UE55MU7000 vertical lines on screen

(Topic created on: 11-11-2020 07:22 PM)
1126 Views
Nicky2time
Student
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Hi all, My MU7000 last night these lines appeared. They briefly went away when i turned tv on this morning but have now come back. Can any one help, Hope its fixable and not a new tv

Thanks

Hopefully can see, not the best pics

20201111_184513.jpg20201111_184519.jpg

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7 REPLIES 7
Matty8787
Pathfinder
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looks like the panel is defect/dying.... repair would be expensive... New TV or insurance job.
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ChrisM
SuperStar
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Hi @Nicky2time 

 

Have you tried running a picture test on the TV? Go to Home > Settings > Support > Self Diagnosis > Start Picture Test.

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Nicky2time
Student
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Think it's still under guarantee so will try that route
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Nicky2time
Student
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Yeah and it still there on every picture
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ChrisM
SuperStar
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In that case it does seem that you'll need an engineer to come and have a look at the TV. You can contact our Audio-Visual specialists  between 8am and 8pm on 0333 000 0333.

 

Hope this helps!

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Nicky2time
Student
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Thanks for you reply. If I have any problem with where I got it from will get in touch with your specialists.
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ChrisM
SuperStar
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No problem! Let us know how you get on.

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