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UE55MU6470

(Topic created on: 14-03-2021 06:36 PM)
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Njimack
First Poster
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I've owned this TV for several years without any problems but for the last few days, it has been frequently turning itself off. 

This happens every few minutes and lasts for 1-2 seconds. I've checked that all cables are connected properly and this happens as soon as the TV is turned on so I don't think it's overheating. I'm wondering if there was a recent software update that caused this?

Software version is T-KTMDEUC-1290.3,BT-S

Any help gratefully received! 

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15 REPLIES 15
CarlH
Moderator
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Hi @Njimack. The software update is the latest one. Have you tried a different power outlet?

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Njimack
First Poster
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Yes, makes no difference unfortunately 

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Aklima
Big Cheese
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Hi,
please try changing ur plug battery and see if thier a difference
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Njimack
First Poster
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I don't understand. Plugs don't have batteries. Please explain what you mean. 

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Aklima
Big Cheese
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Sorry I mean please can you change ur plug fuse.
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Aklima
Big Cheese
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PaulyWauly36
Pathfinder
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power supply in tv has gave up,usually capaciters, if theres a local tv repair guy ,he should be able to fix it, if not time, for a bew telly
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PaulyWauly36
Pathfinder
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new*
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Tehmeng
Pioneer
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Do you get picture or its only backlight turning on?
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