My curved Samsung TV has started freezing. When it does none of the controls will work, on either remotes or the controls on the back of the of the TV.
I can't do anything when it happens. input, volume, menu and power all stop working and I have to pull the power supply from the back of the TV to get any function back.
even after pulling the power and getting some control back the TV won't turn off properly with and the white light on the front stays on and after about a minute it turns itself back on.
I have tried resetting the settings, but after going though the menu inputting the code and saying I want to reset I get the warning that it will restore factory settings and will now turn off and then it freezes like that and doesn't turn off. I have left it for an hour with no joy.
@Bennykill: Sorry to hear that you're experiencing this issue with your TV. If you go to Menu > Support > Software Update > Update Now, are any updates available? If you have any external devices connected to the TV, such as a set top box or console, please switch them off and disconnect them from the back of the TV to see if the issue persists?
@Bennykill: That's good news. Keep any eye on it for now, and if you should experience any further issues then please let me know.
