I’ve had a new Vodaphone router in place of sky and while searching to add my UE50KU6020 TV it no longer comes up.
it was there previously , it finds the other TV’s in the house.
I have added them both to 5Ghz and still didn’t detect , SmartView finds it though , I’m a Computer engineer and have done all the standard stuff , even turned the firewall off on the router
Hi @PatBoySlimUK ,
Can I ask what phone are you using? Are the other TVs Samsung ones too?
I would also like you to check if your TV is running on the latest software version, which is version 1250.2. You can check this from the TV Settings> Support> About this TV or Contact Samsung.