05-01-2018 02:21 PM in
First of all, I wish you a very happy year 2018
So, I've bought a new TV UE49MU6400 and I noticed that it has a backlight problem as I can see the while light from the bottom and the top and also, the constrast doesn't seem to be homogeneous everywhere. Before I return the TV or I call the technical service to fix that issue, I wanted to check first that it's really an issue.
I attached two photos that you can help me judge if it's a problem or if it's just "normal" to have this white light.
Huge thanks in advance.
07-01-2018 11:54 AM in
Thank you both for your response. It's exactly what I was thinking!
My problem is that it's my second TV as I got the first one and it had the same problem so I got it replaced