I've noticed a gradual decline in the screen quality of my tv. The top half of the screen is considerably darker than the bottom half and I have light bleed on the edges of the screen. Even more worrying is when watching TV for more than an hour I have an egg shape black mark appear in the top left of the screen. The screen frame then becomes very hot to the touch. Is this a known fault and fixable, can this be investigated in some way.
Yeh unfortunately they have no conscience when it comes to faults. Having raised it with several depts at Samsung they basically said not our problem. But they were happy to recommend an affiliated repair company with a poor track record who would charge a ridiculous amount of money to simply look at it. Needless to say I have a tv almost ready for the skip and a new one to buy. Won’t be a Samsung though.
Thanks for adding to this. After giving up on any support from Samsung I ended up buying a new tv (LG) when the screen on my Samsung gave up completely. Out of curiosity to see if anything could be done to fix it I opened up mine to take a look and saw exactly the same as what you have. Amazed my home hasn’t burned down at some point while it was plugged in.
