10-07-2017 11:38 AM
Suddenly started just turning itself off and on continuously about a week ago. I have tried: new remote batteries (both tv and sky remotes) and updating the software, using without turning the Samsung home theatre on. It doesn't do it from start-up but kicks in after an indeterminate time, could be 5 minutes, 30. I have changed the settings to turn off auto-off. Is there something I've missed or is this a dreaded hardware issue. It's a shame if it is, it is only a few years old and would be a pity if a decent brand like Samsung made such unreliable short-lasting products!
16-07-2017 11:49 AM
Hi @Ollie.
Presuming that it's not your Sky box that's switching it off and on again, and barring any issues with how it's plugged into the mains (extension cords etc.) then it looks like you've covered everything there, so it'd be a case of getting it checked out by your nearest Samsung engineer: http://www.samsung.com/uk/support/servicelocation/