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UE46ES5500 turns off after 40 seconds

(Topic created on: 12-11-2018 02:34 PM)
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PeterSpain
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TV comes on fine with Samsung logo, goes to a snowy screen no menus work then tv turns off and comes on again same thing.

any ideas 

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CarlH
Moderator
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Hi @PeterSpain. Do you have any external devices connected to your TV? Can you tell me which software version you're currently running? To check this, press Menu/ Settings on your remote and go to Support > Software Update. 

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