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Original topic:

UE46EH5300 not installing bbc iplayer, ITV4, Channel4 Apps

(Topic created on: 21-04-2020 10:45 AM)
DarioGravina
First Poster
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Hello Samsung Comunity,

 

I have an "old"  UE46EH5300, and unfortunatelly the app: bbc iplayer, ITV4 and Channel4 disappered and I can not install them anymore. Please can you help?

 

Thank you

Dario

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3 REPLIES 3
DannyT
Moderator
Moderator
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Hey there, Dario.

 

For ITV4 you'll need to download the ITV Hub, and for Channel 4 you need to download All4. New names, same apps.

 

For BBC iPlayer follow these steps.


Welcome to the Community!

DarioGravina
First Poster
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Hi DannyT,

 

Thank you for your reply....appreciated.

 

Unfortunatelly no luck.

Both ITV Hub and All4 app are not available when I searched for them in Smart TV Hub.

For BB iPlayer, I have tried the reccomended steps and no luck again. I have then reset the Smart TV Hub and re-installed the updates but again no luck. 

Any further suggestion?

Thank you

D.

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AndrewL
Moderator
Moderator
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@DarioGravina: If the apps aren't showing up in Smart Hub, and the manual search hasn't produced any results, then it looks like these apps are no longer supported on your TV. Apologies for any disappointment this may cause.
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