29-03-2020 04:21 PM
Hi
Any advice welcome!
Updated my UE43NU7400 with the latest firmware today - now no picture just sound etc.
Seen a few threads on this - turning on / off doesn't seem to work but wondered if anyone else had had this and sorted it? Thanks.
07-04-2020 01:06 AM
@Gareth1978 wrote:
Hi
Any advice welcome!
Updated my UE43NU7400 with the latest firmware today - now no picture just sound etc.
Seen a few threads on this - turning on / off doesn't seem to work but wondered if anyone else had had this and sorted it? Thanks.
Hi @Gareth1978 Usually you need ro switch off at the mains for 5 minutes to solve problems, take it issue may well be sorted now. However for these type of issue ideas are to hold the power button in until the red light stops flashing- Tv will switch off and come on again (usually around 5 seconds). if this does not solve issue it is advisable to do a factory reset. At times obviously picture issues can be to do with connections though does not seem likeliest scenario in this case.
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