Hi, the equaliser on my smart TV has suddenly stopped working. I have tried resetting sound and taking back to factory settings. I contacted Samsung via chat and they had no solutions other than to pay for a costly 'repair'. The only thing that I can put it down to is the ITV app does not work on this model of TV and after I tried to use it the sound on my TV went crazy - loud, echoey and distorted. It also made the picture juddery and out of sync. I had to to do channel reset to get it back to normal. The equaliser definitely used to work! Any ideas? Thank you.
@janeyjaney: The Equaliser will be greyed out and unavailable when some Sound Modes are active. If you head to Settings > Sound > Sound Mode, and set this to 'Standard', you should then be able to access the Equaliser via Sound > Expert Settings > Equaliser. Please close any apps you have open when attempting these steps, as this can also restrict access to some picture and sound settings.
Hi Andrew, no it's not greyed out. Altering the equaliser settings makes no difference whatsoever. They used to work and I simply don't understand why they don't now. TV sounds rubbish without more bass.
Did you ever get this resolved? I just purchased a 43in. The sounds comes out sounding like you are in a tube.
Equalizer is enabled. However, it does nothing. Sounds stays the same. SMH
Having this happen on our 43" as well. We've only had the TV TWO MONTHS and when I turned it on this morning it sounded like trash. Nothing we have tried works.