Ue40nu7120 my5 app

[Leemond]

Hi 

i have just bought a Samsung smart tv UE40NU7120 

any ideas why the my5 app doesn’t show when you search for it on the smart tv it just says no app found 

[AndrewL]

Hi @Leemond

If the My5 app is not showing up in Smart Hub when you search for it then it is likely that the app is not supported on that specific model. We apologise for any inconvenience this may cause you.