21-03-2023 06:44 PM in
TVI have a UE40KU6470 smart TV and the message below keeps popping up. I can select OK to remove it but it just comes back. I have done a full power off and on, but it keeps coming back. Any ideas?
25-03-2023 04:20 PM in
TVHi @micknmavis
Are you still having this issue with your TV? If so, have you tried a full reset of the TV? Go to Home > Settings > Support > Self Diagnosis > Reset. Let us know how you get on.
25-03-2023 07:18 PM in
TVAll sorted, it is the controller causing it somehow. Pulled the batteries and just using the Sky remote now. I could see the receiver flashing like mad when the pop came up.
Cheers