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Original topic:

UE40J5000AK no surround through Optical Cable

(Topic created on: 09-09-2021 10:24 PM)
Nevarnost
Explorer
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Hello everyone, i just bought a 5.1 surround sound system, and connected it to my tv with an Optical Cable but the TV outputs only stereo sound. What can i do? I already set the TV to output to "external speakers" and set the digital audio to "PCM" but still i can't get 5.1 surround.

(FYI the surround system is a Sony HT-S20R

 

#UE40J5000AK

 

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41 REPLIES 41
Nevarnost
Explorer
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Ok so, my TV is the UE40J5000AK which has only 2 HDMI ports. One is unlabeled and the other is STB, so no ARC audio.

My 5.1 system is a Sony HT-S20R, which has Optical and HDMI ARC output.

How should i do my connection to have true 5.1 and not a stereo mixed between the speakers?

AntonioSoares
Voyager
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Let me check both manuals. To give you the correct settings.

Any set-top box for TV?

For now let's focus on PS5 + TV + Receiver.

No need to have ARC.

I'll get back as soon as possible, if no-one else joins the thread.

Cheers

Nevarnost
Explorer
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Thank you very much for your kindness!

No, i don't have connected any set top box or external devices other than these three 

AntonioSoares
Voyager
Options

By the way, I'm just a fellow member of the community with no attachments to Samsung! 😁

AntonioSoares
Voyager
Options

Hi,

could you please post screenshots of the audio menu on the TV so I may check the available options?

I'm looking in the manual but lacks those needed parts...

ENG-NLDVBEU1J-1012-1113.pdf (samsung.com)

What is the firmware version of the TV?

You may see there's an update available.

AntonioSoares_0-1631222684622.png

UE40J5000AK | Samsung Support IE

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Nevarnost
Explorer
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PXL_20210909_213007816.jpg

PXL_20210909_212956192.jpg

PXL_20210909_212953908.jpg

PXL_20210909_212948683.jpg

PXL_20210909_212945271.jpg

  Hello, these are all my audio options available. Dolby and DTS are grayed out unfortunately

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AntonioSoares
Voyager
Options

Ok.

with this soundbar (sorry I was focused on you using a receiver), you can only use Optical for 5.1 and Dolby D.

I'm checking the rest....

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AntonioSoares
Voyager
Options

Thanks!!!

Let me check my TV audio settings as they are similar, although a newer model.

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AntonioSoares
Voyager
Options

Ok.

Dolby Digital is only showing up available on HDMI 2, in my case.

I have a set-top box on HDM1 and it happens like in your case.

So...

  1. Connect PS5 to HDMI2
  2. Configure PS5 to Dolby D Bitstream
  3. Go to Audio menu on the TV and check if Dolby D is not grayed out and select it.
  4. Select speaker output to External/Optical
  5. Tell me if it worked 😁
AntonioSoares
Voyager
Options

One more thing...

follow these instructions on IGN for PS5

How to Enable Surround Sound - PlayStation 5 Wiki Guide - IGN

This is an excerpt with important info:

"If your PS5 is connected to your TV, with your TV sending audio to the speakers over Optical or HDMI ARC, you may need to select Dolby or DTS here in order for surround to work, since other connections may not have the bandwidth for uncompressed LPCM in more than two channels."