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UE40ES6300 has really old Netflix version. How do i update?

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Apprentice

UE40ES6300 has really old netflix app. Last update 2016. It wont allow me to update it as it is a fixed app and not downloaded. What can I do?

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Hi @Joanna-techno-phobe 

 

Before we go through the (quite simple) process of trying to update your TV, could you tell us the current software version you have running? Go to Menu > Support > Contact Samsung.

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My current software is:

T-MST10PDEUC-2009.0

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T-GAP8DEUC-1018.1, BT-G

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Hi Chris

 

My Samsung TV is giving the same issue with the old version of Netflix. 

 

Please see attached. 

 

Your help will be greatly appreciated. 

IMG_20200329_081534.jpg

 

IMG_20200329_074721.jpg

 

Thanks

Nick

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First Poster

Hello, 

I got the same problem with my Netflix app on the same TV. 

I updated the latest firmware by USB but the Netflix app didn't updated.

Has anyone managed to find a solution? 

Thank you. 

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i also have the same problem, i have tried everything but it's not working. Pls somebody help me watch netflix on tv. 

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Hi ChrisM,

 

I have the same issue.  TV is a UA46ES7500.  Software version is T-ECPUABC-1031.0.   Netflix version is 3.10502.  I've checked the samsung website and it seems as though my Samsung Software is the latest, the auto update feature on the TV confirms the same. 

 

Thanks in advance.

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Shocked to see so many people having exact same problem as me? Yet Samsung haven't fixed the problem???

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First Poster

There is no solution for this problem? Can't I watch Netflix on my Samsung TV?

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Superuser I
Superuser I

An update for this model via USB became available in May 2020, 2010.0     Therefore can those who have this issue check they have the latest update.     Firmware can be downloaded from this link  https://www.samsung.com/uk/support/model/UE40ES6300SXZF/ 

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