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UE40ES6300 has really old Netflix version. How do i update?

(Topic created on: 11-09-2020 02:26 PM)
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Leighpb
Apprentice
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UE40ES6300 has really old netflix app. Last update 2016. It wont allow me to update it as it is a fixed app and not downloaded. What can I do?

32 REPLIES 32
ChrisM
SuperStar
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Hi @Joanna-techno-phobe 

 

Before we go through the (quite simple) process of trying to update your TV, could you tell us the current software version you have running? Go to Menu > Support > Contact Samsung.

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Leighpb
Apprentice
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My current software is:

T-MST10PDEUC-2009.0

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Joanna-techno-phobe
First Poster
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T-GAP8DEUC-1018.1, BT-G

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NickZA
First Poster
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Hi Chris

 

My Samsung TV is giving the same issue with the old version of Netflix. 

 

Please see attached. 

 

Your help will be greatly appreciated. 

IMG_20200329_081534.jpg

 

IMG_20200329_074721.jpg

 

Thanks

Nick

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Alex212
First Poster
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Hello, 

I got the same problem with my Netflix app on the same TV. 

I updated the latest firmware by USB but the Netflix app didn't updated.

Has anyone managed to find a solution? 

Thank you. 

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treeesh2
First Poster
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i also have the same problem, i have tried everything but it's not working. Pls somebody help me watch netflix on tv. 

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DMarshbank
First Poster
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Hi ChrisM,

 

I have the same issue.  TV is a UA46ES7500.  Software version is T-ECPUABC-1031.0.   Netflix version is 3.10502.  I've checked the samsung website and it seems as though my Samsung Software is the latest, the auto update feature on the TV confirms the same. 

 

Thanks in advance.

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AS23
First Poster
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Shocked to see so many people having exact same problem as me? Yet Samsung haven't fixed the problem???

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Moti123
First Poster
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There is no solution for this problem? Can't I watch Netflix on my Samsung TV?

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JAMES4578
Samsung Members Star ★★
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An update for this model via USB became available in May 2020, 2010.0     Therefore can those who have this issue check they have the latest update.     Firmware can be downloaded from this link  https://www.samsung.com/uk/support/model/UE40ES6300SXZF/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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