UE32T4307 - no teletext / red button

[aliC7]

Bought this for my mother as in the specs it said it had Teletext/Red Button.   I see several other people had have issue s with getting teletext or red button services on other models.  Just wondering if there was a solution for this one please?

[JAMES4578]

Hi @aliC7  can you check Settings-Broadcasts-Expert Settings - Digital Text- Enable.   Though some customers have previously  stated  they do no have this option.   However if to no avail I would suggest a Factory Reset, Settiings-General- Start  Set up or Support-Self Diagnosis-Reset.  

If still no Text or Red Buttons services available try the Freeview channels 600 and 601 as you may be able to access via  these channels.

You may have noticed information on other threads  but will include  this one  for reference  https://eu.community.samsung.com/t5/tv/no-teletext-on-new-tv 

[aliC7]

Thanks James. I think we tried the first one last Saturday but will try again this weekend.  Have a feeling though we didn't have the option. Will also try the other suggestions.