UE32ES5500- don't they last very long?

[Briggs]

Has been buffering on demand tv for weeks, but internet connection is strong.  Rebooted today, but now I cannot get the SMART Hub screen - it just keeps circling "Starting" (for past 3 hours.....)

Terrestrial tv is fine, NOW tv works, but cannot get internet for Amazon or Netflix or i-players.  SHould I get a new dongle?

[ThomO]

Hi, @Briggs

Can you try resetting the Smart Hub?

To do this go to Menu > Smart Hub > Smart Hub Reset. You will be prompted to enter a pin. If you have not set one up this will be 0000.

Let us know if this fixes your issue.

[Briggs]

Thanks ThomO

I have pressed every button I can find so somewhere along the line I must have sone this - it seems to be working again!

[KellyM]

It's great to hear you've got this working, @Briggs. Enjoy! :smileyhappy: