04-02-2020 07:15 PM
I have just purchased one of these tvs for my spare bedroom.
None of the UK catchup apps ( bbc iplayer, itv hub, all4, My5) are available in Smarthub or available to download from Samsung apps.
I have an identical tv in the other bedroom which works perfectly. Both tvs are running identical software
T-MST12DEUC-2127.0
Can anyone help me find these missing apps?
Solved! Go to Solution.
04-02-2020 09:53 PM
Problem solved
samsung support remotely changed isp location to UK and bingo, all catchup apps now present.
Airel from Samsung support is a star.
19-02-2020 11:52 AM
I was worried with rather similar issue of not getting bbc iplayer on my device but Its really good to know the changing location for UK is remotely possible.
19-02-2020 01:32 PM
It was all done in a chat session so no need to phone support either.
When you get it sorted do not reset tv settings or you will lose them again (don't ask how I know)