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Tv wont connect to wifi

(Topic created on: 29-03-2021 06:35 PM)
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Terim1
Apprentice
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My TV all of a sudden stopped connecting to WiFi.

The mac address is invalid.

I have looked through chats and tried all the suggestions but nothing has worked.

I cannot get in to change dns address manually. 

Please help 😢

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Pugs1957
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Of the things you have tried have you rebooted your router?
Terim1
Apprentice
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yeah I've rebooted router. factory reset tv. but nothing. its not picking up any WiFi networks, not even my phone when it's hotspotted.

it works fine when connected via ethernet cable but not wireless. I don't really want to use cable as doesn't fit properly and have cable running across floor currently
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Pugs1957
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If the mac address isn't available it suggests the WiFi module has failed
Terim1
Apprentice
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how do I fix that? or can't I?
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Pugs1957
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It's a repair shop job unfortunately
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