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Original topic:

Tv wont connect to wifi

(Topic created on: 29-03-2021 06:35 PM)
Terim1
Apprentice
Options
TV

My TV all of a sudden stopped connecting to WiFi.

The mac address is invalid.

I have looked through chats and tried all the suggestions but nothing has worked.

I cannot get in to change dns address manually. 

Please help 😢

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6 REPLIES 6
Pugs1957
Samsung Maker ★
Options
TV
Of the things you have tried have you rebooted your router?
RETIRED
Terim1
Apprentice
Options
TV
yeah I've rebooted router. factory reset tv. but nothing. its not picking up any WiFi networks, not even my phone when it's hotspotted.

it works fine when connected via ethernet cable but not wireless. I don't really want to use cable as doesn't fit properly and have cable running across floor currently
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Pugs1957
Samsung Maker ★
Options
TV
If the mac address isn't available it suggests the WiFi module has failed
RETIRED
Terim1
Apprentice
Options
TV
how do I fix that? or can't I?
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Pugs1957
Samsung Maker ★
Options
TV
It's a repair shop job unfortunately
RETIRED
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oralse33
First Poster
Options
TV

yes the similar issue I am facing with my amazon prime account in this device please guide me about this issue.

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