Tv warranty

[SG111]

Hello 

I have a 30 month old 70" TV which has stopped working.

I'm pretty sure I got a free 5 year warranty with RGB direct.Ive contacted them and they don't want to know will Samsung do anything to help me?

Thanks

[piperdog123]

Your contract is with the company you bought the TV from so if they were offering a 5 year warranty they the ones to contact.

I suspect IF there was a 5 year warranty, it would likely have been insurance backed so you may need to find out who the insurers are....

[SG111]

My TV won't turn off it has a black screen which intermittently turns grey and buzzes quite loud.
If I were to try and fix it myself does this sound like a power board problem?

[piperdog123]

I would suggest you remove your comment and start a new thread?