30-07-2020 10:02 AM in
Quite often when I turn on my TV it is stuck on the last channel I was watching the previous day.
All other functions are working. I have two remotes so that isn't the problem.
I have checked for firmware updates of which there are none.
The model is UE32M5520AKXXU bought just last year
31-07-2020 05:17 PM in
Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV. Also, have you tried a reset on the TV? Go to Home > Settings > Support > Self Diagnosis > Reset > PIN. Note, all settings on the TV will revert to factory default settings.
31-07-2020 09:20 PM in
I have been doing this reset about twice a week to no avail.
I was on to Samsung chat about it and they told me that after doing a reset I should also turn off the standby auto tuning. I've now done this so we'll see what happens over the coming days.
28-05-2021 08:25 PM in