TV stuck on one channel

[Rasputin46]

Quite often when I turn on my TV it is stuck on the last channel I was watching the previous day.

All other functions are working. I have two remotes so that isn't the problem.

I have checked for firmware updates of which there are none.

The model is UE32M5520AKXXU bought just last year

[ChrisM]

Hi @Rasputin46 

Could we take the current software version of your TV? Go to Home > Settings > Support > About This TV. Also, have you tried a reset on the TV? Go to Home > Settings > Support > Self Diagnosis > Reset > PIN. Note, all settings on the TV will revert to factory default settings.

[Rasputin46]

I have been doing this reset about twice a week to no avail.

I was on to Samsung chat about it and they told me that after doing a reset I should also turn off the standby auto tuning. I've now done this so we'll see what happens over the coming days.

[ChrisM]

No problem, @Rasputin46. Let us know how you get on!

[Rasputin46]

So far so good, hope it remains this way.

[Rasputin46]

Well, it looks as if my problem is solved

[MissE]

I regularly have this problem with my Samsung TV, I've had it 5 years, I'm pretty sure it's always done it, its very annoying, it also randomly cuts out during a programme too!

[80Ruffles]

This seems to have worked for me too, thanks!

[Evamonroe]

I tried everything listed. Nothing works but this remote works on other tvs so its not the remote. When I got to reset It’s asking for a pin. Where do i find the pin?