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Original topic:

TV: Smart Hub apps and storage disappearing constantly

(Topic created on: 12-09-2021 07:43 PM)
Fredb123
Apprentice
Options
TV

Every day, sometimes more than once a day, my TV says 'signing in' whenever I turn it on, and all of my downloaded apps disappear from the 'smart hub.' Also, the storage is at 0%. I've offloaded every single downloaded app onto an external hard drive, and done the factory reset more than once.

Between this and the issue actual picture issue, I have to say I'm very displeased with this TV. I'll have to get a new one soon since this one keeps disappointing me, and I don't think I have any reason to trust that I should get a Samsung. 

4 REPLIES 4
Members_aTpqLuo
First Poster
Options
TV

https://hbo-go-android-tv.hu.aptoide.com/app

On this site you will find everything apk,what you need.Download from here, save to the pendrive and after you can instalation everytime.

And everywhere😆

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Fredb123
Apprentice
Options
TV

That does absolutely nothing to help me.

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John Z
Journeyman
Options
TV

I have the same exact issue.  Also, my tv no longer plays hard drive content.  It used to with no issues.  Obviously a software bug.  I reported this to Samsung and it still has not been fixed.  The tv software is terrible.  I hope the company is not intentionally introducing or not fixing software bugs so that folks have to buy new TVs, because the next tv I buy will absolutely NOT be a Samsung unless someone fixes these issues. I have been bery happy with my Samsung mobile phone - company just doesn't make good SmartTV software.

Fredb123
Apprentice
Options
TV

The other thing is that they're just completely unhelpful. I've never had a reasonable response to my many requests to help figure this stuff out.

I've been dealing with a screen issue as well and they told me to go get it repaired. No explanation, no estimate, no recommendations on where I could go. And for this issue, no response at all in any of the places I've voiced the problem.

Like you, I have a Samsung phone and have had only good things to say about it, and I like the way I can link it to the TV... but, if they always have these persistent issues and nobody will help you, why would I want a new Samsung tv?

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