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Original topic:

TV showing qled sign but not loading up and no sound goes round in circles

(Topic created on: 15-08-2023 02:53 PM)
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PrincessTara
Student
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My qled TV loads to the qled white sign then continue to do this no picture or sound.
I've done all the usual unplug, wait, I've even changed the cables. Thank you 
2 REPLIES 2
AndrewL
Moderator
Moderator
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@PrincessTara: If the problem has persisted after unplugging the TV at the wall, waiting for 30 seconds, then plugging it back in, then I recommend getting in touch with the Samsung Support Team in your region via samsung.com > Scroll to the bottom of the page > Contact us, where an advisor will be able to provide further support, and arrange an engineers inspection. I apologise for any inconvenience this may cause you. 

PrincessTara
Student
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Thank you I was on chat to one and it cut off.
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