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Original topic:

TV screen keeps going blank

(Topic created on: 01-07-2022 07:34 PM)
Members_NmFpjh3
First Poster
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TV

I've had my Samsung TV for 1.5 years (model US50TU8000K). The screen turns on, then it goes black - in repeat. I've tried using the reset guidelines via Google instructions, to no avail. Can someone please advise? #tv #samsung

 

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TessM
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TV

Hi @Members_NmFpjh3 ,

 

I can see that you've got a non EU/UK model  With Samsung support being localised and this being a European forum (the English language part is supported by the Samsung UK & Ireland team, for example), we're limited in what we can do for you in terms of direct support.

 

Have you been in touch with Samsung in your region about this issue? You can find all our colleagues' contact details here: https://www.samsung.com/sg/function/ipredirection/ipredirectionLocalList/

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