13-03-2017 03:38 PM
We have a 55JU6800 TV which is just 18 months old. We have a problem that started a few months ago. The screen at the bottom would be a lot darker when the TV was switched on but after a couple of minutes would sort itself out and was fine. Now, though, the screen is staying dark at the bottom all the time and doesn't clear. We can still see the picture through it but it is very irritating. Has anyone else had the same problem and is there a fix for it?
Solved! Go to Solution.
06-02-2021 08:47 PM
My ks7000 is 3years old and last week a vertical black shadow appears on the screen because it's still watchable we continued to use it. Then suddenly dead no standby light. This morning I received the power board and replace it it's work again but the vertical shadow remains. Hope will last longer than before it takes the only week since the appearance of vertical shadow and dead.
06-03-2021 09:37 PM - last edited 12-03-2021 08:53 PM
I have the UE55 KS7000 bought in England May 2017 and now it has a screen defect February 2021. NEVER BUYING SAMSUNG AGAIN!
12-03-2021 06:47 PM
This problem has just happend to my tv too what steps can I do to resolve the issue?
12-03-2021 06:54 PM
12-03-2021 08:08 PM
Get a new TV and not a Samsung
12-03-2021 08:16 PM - last edited 12-03-2021 08:19 PM by AndrewL ) in
You can’t resolve it the tv is w**k
I binned mine and got a Sony
never buy a Samsung TV
22-05-2021 04:31 PM
my television was delivered today and after 2 hours this has happened!
22-05-2021 05:31 PM
Return it and buy an lg, my Samsung one ended up in the tip and the annoying thing is I've always had LG TVs but thought I'd give Samsung a go and in 2 years I ended up with a very expensive paper weight
22-05-2021 10:01 PM
Refund and buy a sony tv.
03-06-2021 08:14 AM