Was told exactly the same trash from the customer helpline it was the cable box. I unplugged all connections turned off the TV and reset.. Guess what? You got it, it was still there. I have spoke to an approved engineer who assures me it's not the HDMI and what's connected to it, it's my first Samsung TV I thought I'd go for a bit of quality and it will ge my last.
So here’s my. 75” curved with all the bells and whistles. Is this just a piece of garbage now? March 2017 manufacturing date? Is this still under warranty? Need fixed ASAP!
ive had some great LG tv's - two of which are still working, but this superceded them both and now I have this black line - same as yours. 2.5 years old!!!! Absolute rubbish I will never buy Samsung ever again
I've noticed almost every if not every screen has the black shadow in pretty much the same spot, now that in my eyes is a fault in these screens, absolute trash company.
I would!!! My 55" 3D in my man-pad is still like new and a great tv. I bought the 65" Samsung as much to have it in my room. My new 65" LG is great and gone back to flat screen as it seems most manufacturers have, bar Samsung. So they continue to sell failing technology - appalling, but then, they don't care as they sell more tv's than anyone. Hopefully posts like ours may make them take notice and some responsibility!!