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TV screen gone crazy colours

(Topic created on: 02-09-2019 08:02 AM)
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DL7
Student
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Can anyone help. Woke up and the output on my screen is pink/white/ unwatchable for anything connected to my HDMI ports. Is this anything common?

17 REPLIES 17
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Journeyman
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French support has just triggered a repair for my 80T for the same problem. an intervention must take place within a week to change the motherboard apparently
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lmpcardoso
Pioneer
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Any news about this issue? On my Q80T I have the same problem...

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Fawad0179
First Poster
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I am facing the same issue. Any solution for that problem?

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VM16
First Poster
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AndrewL

Dealing with the exact same problem. Have an open ticket with Samsung - up until last week- I could consistently replicate the problem but over the last couple of days the issue has occurred intermittently

Tv model - Samsung UA65MU7000 

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Fawad0179
First Poster
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Samsung support have already 1fixed that problem. They replaced the TV board.

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HybridTheory
First Poster
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Any update on this issue? I used factory reset to fix, but I am worried it may happen again.

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Harlequin66
Explorer
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This is not a TV fault. Go to settings/General/External Device Manager/Input Signal Plus and enable all HDMI ports (Blue dot on).

This will fix the issue.

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FullStackBrain
First Poster
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This did not fix my issue.  Input Signal Plus was already enabled for me. Tried disabling and reenabling and didn’t fix.

 Will now try Samsung Support. 

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