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Original topic:

TV replacement

(Topic created on: 15-07-2018 09:29 AM)
Sami12
Apprentice
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‎15-07-2018 09:29 AM in 

For anyone that has had their TV replaced under warranty due to a fault tell me how long it took for the new set to arrive? I have been waiting over a week to hear from Samsung’s delivery and given that we are living in a world of next day delivery I was hoping it would have heard by now 

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2 REPLIES 2
paul1277
Black Belt 
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‎15-07-2018 10:12 AM in 

@Sami12 wrote:

For anyone that has had their TV replaced under warranty due to a fault tell me how long it took for the new set to arrive? I have been waiting over a week to hear from Samsung’s delivery and given that we are living in a world of next day delivery I was hoping it would have heard by now 

It took about 2 weeks as I was told it was not in stock. One thing with Samsung if they say they will replace they do. 

Paul

Waynimus
Pioneer
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‎15-07-2018 01:48 PM in 

I have been chasing a replacement up too.  This is actually the 2nd one, the first arrived with a cluster of dead pixels. They said they were awaiting stock, it's taken a bit longer than expected but I can  see on their store page that it's now back in stock, so hopefully will hear from them in the coming days.