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Tv randomly turns onto bbc iplayer app

(Topic created on: 16-10-2022 03:57 PM)
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Susan Burden
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My Samsung tv keeps randomly turning onto bbc iplayer when we are on other apps and pressing nothing. Does anyone know how to fix this please? 

32 REPLIES 32
Richard Joberns
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I have had the same issue for about 2 to 3 weeks, my model no. QE55Q85RATXXU, the software version is the same as listed by the first person that posted (Susan Burden).

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John Meadows
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Exactly the same for me…Samsung frame tv …. So annoying 

Susan Burden
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No resolution yet either 😞

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Xexyz
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Same issue here - and it's turning the TV on when we're out sometimes.  I have tried updating firmware and reinstalling the BBC iPlayer app, but no luck.

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ZWest
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Same problem for my QE55Q85RATXXU
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memery
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Exactly same here. Very annoying. Not added any apps . Has there been a update that's caused this issue
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Mrmilkworth
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I'm having the exact same problem with my Samsung frame. A nightmare when you're watching the world Cup!
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Kyle8
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Anyone had any success with fixing this? So annoying and seems to becoming more frequent 

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Boaty
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Exactly the same problem here for the last couple of weeks with our Frame tv.

It's hugely frustrating.

 

 

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AlexanderSE1
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Same problem here. These are my specs:

model : QE65Q70RAT

SOFTWARE : T-MSMDEUC-1401.0 , B1970101/070204 , BT - S

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