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TV no remote

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First Poster

My daughter has been left a large Samsung  TV in her new rented flat,  but there is no remote control. She has connected it to her laptop with an hdmi cable, but can't tell the TV to look for the hdmi. The label on the back says 10068750 1005000099 which doesn't match any model numbers. How do we get a manual?

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post a photo of the TV front/rear and any labels
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Hi

This is the label on the back.

IMG-20200813-WA0001.jpg

 and a distant view (I'm not at the flat right now)

20200810_122025.jpg

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Navigator
I looked but also came up with a blank.

I would suggest getting a generic all in one remote, and then once you get access you should get the model detail from the settings menu. Then you can download the manual etc.

Try this one maybe https://www.ebay.co.uk/itm/303471760822
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First Poster

Hi

 

So moving on a stage we bought a remote and now can turn the standby on and off, but it only changes the light at the bottom of the tv from red to blue and the screen lights up to a background blueish. Could already do this with the buttons on the side.

 

We still cannot get the source to come up on the tv, or anything else for that matter, so cannot communicate with it at all.

 

We have tried the HDMI cable again, but the laptop is not detecting it as another screen.

 

Any advice please?

 

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