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Original topic:

TV locked

(Topic created on: 22-06-2021 07:25 PM)
Benedict McDonald
First Poster
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TV

HELP! TV screen showing screen within a screen and the only button on remote that works is power and volume. Tried turning off/on every way possible. Nothing working. Has anyone ever seen this before??

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3 REPLIES 3
Pugs1957
Superuser I
Superuser I
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TV
Disconnect from the mains for a few minutes
AndrewL
Moderator
Moderator
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TV

@Benedict McDonald: If the issue can't be resolved by unplugging the TV at the wall, as per the advise by @Pugs1957 then please confirm the model number of the TV, located on the sticker on the back of the device, and I will look into this further for you. 

Benedict McDonald
First Poster
Options
TV

Thanks so much @AndrewL. I have tried every possible variation of turning it off and on again and nothing works. The model number is UE40NU7120KXXU

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