Disabling IPv6 in connection settings fixed the problem for me as suggested elsewhere in the forum. No one from Samsung will tell you this simple fix! Using the TV or other device connecting to your router go to https://test-ipv6.com/ to see if your ISP has IPv6 turned on - many don't - like mine for example. Cheers
Tess, this is happening across various streaming apps. Both, Amazon and Netflix for me. I saw another user reference Fandango. This is a big quality control issue with Samsung TVs. It needs to be repaired quickly or the brand will suffer.
I have a Samsung 8 series and when I go to Network and then expert settings my only options there are:
Mobile Devicw Manager
i can't find the ipv6 thing to disable
I will only buy Vizio from now on. Have 3 samnsung tvs and 2 of them disconnect every day. Have to retype password for wifi every time. Over it...and by this forum it seems like an ongoing issue with no care to fix. Not to mention the white circles that form on the tv. Dont have this problem yet? Dont worry...you will. And there are plenty of forums for that as well. Congrats Samsung on helping your customers in 2020 with INTERNET CONNECTION ISSUES...its not '95 anymore. Figure it out!
I can't believe there's no response from Samsung here. It seems to be a serious issue, affecting plenty of customers and with recent TVs.
I've seen other posts within this Samsung Community exactly with the same problem and lots of frustration.
If anyone from Samsung read this, may I ask for a formal response (either to say that a future firmware update will fix it, or that there's a wifi card issue in certain models, or that you don't give a sh*t about this)