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Original topic:

TV hijacks right control stick to change volume when in Steam Link app/game since the latest update

(Topic created on: a month ago)
simonj2
Apprentice
Options
TV

See this Reddit post for more information. When using any of:

- Wired Xbox controller

- Wireless Xbox controller

Logitech F710 controller

With Steam Link on several Samsung TV models (QN65QN85DAFXZA,qe55qn90a), the right control stick now adjusts volume in the app and in-game. This makes Steam Link unplayable for people as the right control stick can't be used without making the TV hit 0 or 100% volume.

It looks like this may be related to the 2111 release, as this was working previously and many users are reporting the same problem now. This originally seemed to be a problem with Steam, but now we realize it may be a problem with Samsung's new software.

88 REPLIES 88
kiichin
First Poster
Options
TV

Funnily enough you can. The Xbox Game Pass works good, no problem with the right analog stick or holding B. I don't know why, maybe the Xbox app enter gaming mode or something. Tried on a 2021 Q60A.

BenBentz
Apprentice
Options
TV

I try to reach them via twitter since either support is not willing to open a ticket...

Please share https://twitter.com/it_can_be_blank/status/1611387635989192705?s=20

0 Likes
urbinax
First Poster
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TV

im having the same issue, tried to play today on my samsung TV and came up with this 😞

0 Likes
MajkelSan
First Poster
Options
TV

Same issue on Samsung QE65QN91AAT. Update 2111. I'm using a PS3 pad connected via USB to the TV.

Soooo we need to wait for Samsung support to wake up? 😕

0 Likes
Robatortas
First Poster
Options
TV

As of today (1/9/23),  steam link recieved an update.

I tried steam link again, and nothing. Didn't work.

So I decided to update the firmware on my tv from Version 2111.0 to Version 2120.0 using a flashdrive that had the firmware update files installed. (You can find the firmware updates here: https://www.samsung.com/us/support/downloads/)

Tried it again, and didn't work...

Please someone try this too, and reply if this solved the problem for you.

Robatortas_0-1673319022100.png

 

Stuffaintworkin
First Poster
Options
TV

Same problem here, Jan 10th now. Xbox controller still controlling TV volume while in Steam.

imajared
First Poster
Options
TV

Just confirming that no download available for me here in Australia still on ver 2111.1

Also adding myself to the list of people with this problem.

Q60AA 65" TV

Dazzaw
Apprentice
Options
TV

I got a reply from Samsung UK on twitter, they say they are working on a fix https://twitter.com/SamsungUK/status/1612852137243074564?s=20&t=kvqcsp6bKXGJtw9fSNzNTA

RichW22
Journeyman
Options
TV

Thanks for the update. That's the first confirmation that anyone even cares about this issue, let alone is working on a solution. Thanks!

Rixk
First Poster
Options
TV

Adding myself to the list with issue. Just tried to set up the controller first time and it’s happening with Steam Link.

0 Likes