TV hijacks right control stick to change volume when in Steam Link app/game since the latest update

[simonj2]

See this Reddit post for more information. When using any of:

- Wired Xbox controller

- Wireless Xbox controller

- Logitech F710 controller

With Steam Link on several Samsung TV models (QN65QN85DAFXZA,qe55qn90a), the right control stick now adjusts volume in the app and in-game. This makes Steam Link unplayable for people as the right control stick can't be used without making the TV hit 0 or 100% volume.

It looks like this may be related to the 2111 release, as this was working previously and many users are reporting the same problem now. This originally seemed to be a problem with Steam, but now we realize it may be a problem with Samsung's new software.

PLEASE LIKE AND REPLY TO THIS US FORUM THREAD TOO: https://us.community.samsung.com/t5/QLED-and-The-Frame/TV-hijacks-right-control-stick-to-change-volu... 

Samsung US can't read the European forum apparently :facepalm:

[kiichin]

Funnily enough you can. The Xbox Game Pass works good, no problem with the right analog stick or holding B. I don't know why, maybe the Xbox app enter gaming mode or something. Tried on a 2021 Q60A.

[BenBentz]

I try to reach them via twitter since either support is not willing to open a ticket...

Please share https://twitter.com/it_can_be_blank/status/1611387635989192705?s=20

[urbinax]

im having the same issue, tried to play today on my samsung TV and came up with this 😞

[MajkelSan]

Same issue on Samsung QE65QN91AAT. Update 2111. I'm using a PS3 pad connected via USB to the TV.

Soooo we need to wait for Samsung support to wake up? 😕

[Robatortas]

As of today (1/9/23),  steam link recieved an update.

I tried steam link again, and nothing. Didn't work.

So I decided to update the firmware on my tv from Version 2111.0 to Version 2120.0 using a flashdrive that had the firmware update files installed. (You can find the firmware updates here: https://www.samsung.com/us/support/downloads/)

Tried it again, and didn't work...

Please someone try this too, and reply if this solved the problem for you.

[Stuffaintworkin]

Same problem here, Jan 10th now. Xbox controller still controlling TV volume while in Steam.

[imajared]

Just confirming that no download available for me here in Australia still on ver 2111.1

Also adding myself to the list of people with this problem.

Q60AA 65" TV

[Dazzaw]

I got a reply from Samsung UK on twitter, they say they are working on a fix https://twitter.com/SamsungUK/status/1612852137243074564?s=20&t=kvqcsp6bKXGJtw9fSNzNTA

[RichW22]

Thanks for the update. That's the first confirmation that anyone even cares about this issue, let alone is working on a solution. Thanks!

[Rixk]

Adding myself to the list with issue. Just tried to set up the controller first time and it’s happening with Steam Link.