08-09-2022 01:21 AM - last edited 09-09-2022 12:58 PM by AntS ) in
Tv model : UN50MU6070
all of a sudden my tv will not connect to the internet, I know this is not a router problem as we have multiple devices connected to it and they are working
Tried unplugging tv from power source and waited a couple minutes, still nothing.
looking for some help thank you
08-09-2022 03:57 AM - last edited 08-09-2022 03:59 AM
08-09-2022 09:02 AM
08-09-2022 01:21 PM
Hi no I have not I will try looking that up on Google tonight to see what I will do hopefully it will help… Thanks
08-09-2022 04:18 PM
Hi @Aftan Hagen A few other things to try. can you check you have the latest firmware which is 1310.1, though this is a US model(we are part of the European communities). https://www.samsung.com/us/support/downloads/?model=N0052233
other ideas are Resetting Network, a Factory Reset, Rebooting Router (via unplugging) and changing the DNS Settings . Change from Automatic to to 8.8.8.8 or 8.8.4.4. (Google servers) or 208.67.222.222 or 208.67.220.220 (Open DNS).
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
26-11-2023 09:17 PM
This seems to be a common problem with the Samsung TVs. I am having the same issue and I have tried everything suggested.