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Original topic:

Tv forgets postcode

(Topic created on: 04-03-2020 06:03 PM)
Milliesmum
First Poster
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TV

My Smart TV forgets my postcode and loses channels. I have to type it in again and do a scan and reset the channels each time its been switched off. Before I reset it each time I get London bbc1 when we're in North West and no itv 1. What's going wrong, any suggestions welcomed, thanks 

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3 REPLIES 3
CarloL
Moderator
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TV

Hey @Milliesmum! Are you still having issues with this? Can you confirm what is the model number and software version of the TV?  Menu > Settings > Support > Contact Samsung.

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seany-mor
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TV

My tv is doing this exact same thing now. Power on resets to BBC 1 London. Did you get  a successful fix for it as  I don't want t move to London?

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Milliesmum
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TV

Hi, no didn't find a solution unfortunately so have to watch London news on itv 😞

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